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Workforce OperationsAvailable now

EQ Inbox Monitor

Read, classify and prioritise any inbox

Continuously monitors a shared or personal email inbox, classifies each message by category and urgency using AI, and builds a structured priority view. Designed for high-volume operational inboxes where important items get buried.

Build with this workerMore Workforce Operations workers

What it does

  1. 1

    Monitor Inbox

    Poll connected inbox for new messages

  2. 2

    Classify Message

    Determine category, urgency, and required action for each email

  3. 3

    Update Priority Queue

    Insert classified email into the priority inbox with metadata

  4. 4

    Daily Digest

    Generate and send a morning summary of what needs attention

Built-in guardrails

  • Never move, delete, or reply to emails — read-only access
  • Classify every message, even if confidence is low (flag for review)
  • Maintain audit trail of every classification decision
  • Escalate when unread urgent items exceed threshold

What you control

  • Category labels (e.g. Payroll Query, Timesheet Issue, Compliance, General)
  • Urgency scoring rules and thresholds
  • Daily digest schedule and recipients
  • Auto-escalation rules for unactioned items
  • Inbox filter rules (skip certain senders or subjects)