Workforce OperationsLive
Inbox Intelligence
Your inbox, understood and prioritised
Monitors a shared or personal email inbox, classifies every message by category and urgency, and maintains a live priority view. Data is queryable through the workspace Orchestrator layer. Designed for high-volume operational inboxes.
How the pipeline runs
Trigger
Inbox Monitor & Classifier
Monitor an email inbox, classify every message by category and urgency, and maintain a live priority queue
What you connect
Shared Inbox
RequiredWhich inbox should be monitored and classified?
e.g. Gmail, Outlook
Built-in guardrails
- Read-only access to monitored inbox — never move, delete, or auto-reply
- Classify every message even when confidence is low
- Maintain audit trail of every classification decision
- Respect start-date cutoff and skip filters
What you control
- • Category labels and definitions
- • Urgency scoring rules
- • Daily digest schedule and recipients
- • Sender and subject skip filters
- • Auto-escalation thresholds
- • Max emails per poll cycle